Player Support

Frequently Asked Questions 14

• I received a message about my ad blocker. What should I do?
• My game isn’t loading. What’s the problem?
• How can I disable ad-blocker in my web browser?
• My score wasn't added to the leaderboard. Why?
• Welcome to Arkadium Support Portal

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My Arkadium Account 11

• "A sign in error occurred" - What can I do?
• How do I create an Arkadium profile to save my scores?
• How do I change my Arkadium screen name?
• How can I delete my Arkadium account?
• How do I sign in to Arkadium profile on my PC/Mac?

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Technical Help 12

• How do I clear cookie files in my browser?
• What are the minimum system requirements needed to play Arkadium games?
• How do I take a screenshot on my device?
• My games are running slow. How can I fix this?
• How can I open the game in incognito mode in my browser?

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General Questions 5

• Can I download my favorite game?
• Can I pay a fee to remove advertisements?
• How can I contact Arkadium support?
• How can I add this page to my browser’s favorites?
• Does Arkadium offer mobile games?