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Frequently Asked Questions

I received a message about my ad blocker. What should I do?
My game isn’t loading. What’s the problem?
How can I disable ad-blocker in my web browser?
My score wasn't added to the leaderboard. Why?
Welcome to Arkadium Support Portal
I've lost my progress. Why?
How can I adjust the sound in my game?
Why do my games have a timer?
What are Arkadium Collections?
How can I learn the rules of the game I'm playing?